We want your balloons to feel personal and unique to you and your recipient, so we do not charge a fee for customization. Please note that this is a complimentary service, as such, where your specific colour requests for print, tassel or string aren’t available, we will provide a suitable match at our discretion. You may also upload a file or any picture that describes how you want your bouquet to look.
Please note that we will be printing (copy and pasting) your custom message exactly as submitted. Once your order is ready, balloon reprinting will incur a full recharge. We also hold the right to refuse any revisions, 48 hours prior to delivery, so kindly check for typographical errors before sending your order.
Important note for delivery times: please note that we deliver between 8:30am to 3pm daily. The exact time of your drop off will depend on our delivery route and schedule for the day. We can advise you on an estimated time of arrival, if needed.
For guaranteed delivery before 10am, please add speedy delivery to your basket.